According to the World Health Organization, approximately 1.3 billion people, or 16% of the global population, experience significant disabilities. These disabilities can range from visual and auditory impairments to cognitive and motor challenges, affecting how individuals interact with digital content.
That is why a massive group often struggles to access digital content due to poor design and a lack of accessibility measures. Common issues include low-contrast text, missing alternative text for images, and unlabeled form inputs, which can hinder usability for people with disabilities. However, accessibility testing plays a crucial role in identifying and addressing these barriers, ensuring that web applications are usable by everyone, regardless of their abilities.
In this blog, we'll explore the latest trends in accessibility testing, the challenges faced by customers, and the solutions provided by QASource.
QA accessibility testing is a quality assurance process that verifies whether digital content like websites, mobile apps, and software is usable by people with various disabilities. It ensures that users with vision, hearing, mobility, or cognition impairments can access, navigate, and interact with digital interfaces effectively. It is performed to ensure that the product meets various accessibility standards like WCAG(Web Content Accessibility Guidelines) and Section 508 (U.S. federal accessibility requirement)
Unlike general QA, which focuses on functionality, performance, and security, accessibility testing specifically targets usability for assistive technologies such as:
In 2025, accessibility testing will become a core requirement for digital products. It’s no longer a “nice-to-have”; it’s essential for compliance, usability, and business success.
Laws now mandate accessible digital experiences. The ADA applies to websites and apps. In 2023, there were over 4,600 accessibility lawsuits in the U.S. alone (UsableNet). Europe and other regions have similar laws. Non-compliance can lead to fines and reputational damage.
Digital services must work for all users. That includes people with vision, hearing, mobility, or cognitive challenges. Accessibility testing helps identify and fix barriers. It ensures that no one is left out.
Good accessibility supports all users. It helps people with temporary injuries, older adults, and those on slow connections. Simple features like readable fonts and clear navigation benefit everyone. These improvements also enhance SEO and site performance.
AI tools are changing how teams test. They simulate users, scan for WCAG issues, and suggest fixes. This speeds up testing and reduces manual work. It also helps catch issues earlier in the development cycle.
Accessibility is now part of standard QA. For example, teams must test for usability when checking for bugs or performance. Accessible products are more reliable, usable, and inclusive.
Accessibility testing isn't just a nice-to-have best practice—it's the law. The government is on the side of the people in ensuring that all technologies, including web-based and mobile applications, are accessible to all.
Web Content Accessibility Guidelines (WCAG): These protocols provide accessibility testing examples and recommend types of accessibility testing so that development and QA teams can discover ways to improve application accessibility. WCAG recommends the following four main principles:
Knowing how to do accessibility testing starts by examining the types of disabilities that require enhanced support throughout your application. Your accessibility test cases should confirm that your product can provide a seamless experience for everyone, including those with the following disabilities:
You can break down your approach to performing accessibility testing into two categories: Manual Testing and Automated Testing. Like many forms of QA testing, a strong accessibility testing strategy should apply both testing approaches for full testing coverage.
Approaches to Accessibility Testing
Types of Accessibility Testing
Accessibility testing services are becoming more common nowadays, where Organizations hire external experts to perform audits, provide guidance, and ensure ongoing accessibility compliance. It is a model that offers accessibility-related tools, resources, and expertise to organizations on a subscription or on-demand basis.
Below are a few benefits of implementing Accessibility as a Service:
Including individuals with disabilities in the testing process remains a critical aspect of accessibility testing because it ensures that digital products and services are evaluated from the perspective of individuals with disabilities, the primary users. Their feedback provides insights into real-world user experiences and helps identify issues that might not be caught through automated testing alone.
This approach is essential for several reasons:
With the continued growth in mobile app usage, accessibility testing for mobile platforms, including iOS and Android, remains a top priority. Mobile accessibility testing tools and techniques have evolved to address unique challenges.
Ensuring digital content is accessible across various platforms, including desktop, mobile, and emerging technologies, is a key trend. Testing across different devices, operating systems, and screen sizes is essential.
Integrating accessibility testing into the CI/CD pipeline helps identify and address accessibility issues early in development, reducing remediation costs and time.
With the increasing prevalence of voice-activated devices and applications, accessibility testing for voice interactions and VUIs has become crucial. Voice User Interface (VUI) testing is critical to accessibility testing, especially for applications and devices that rely on voice commands and interactions. VUI testing ensures that individuals with disabilities, including those with limited mobility, visual impairments, or speech impairments, can effectively use voice-based interfaces.
Challenge 1
A prominent client in the eLearning industry faced a challenge during the regular development of their application with new features. As the application was being updated regularly, the Accessibility testing conducted according to the latest WCAG guidelines revealed many Accessibility Bugs. These bugs needed to be addressed before the application could go live with the new features, causing delays in the product's release cycle.
Solution
Our dedicated and experienced onshore team thoroughly investigated the root cause of the high defect percentage in Accessibility testing. We advised the client's development team to adopt best practices from the beginning of the development phase. Specifically, we recommended assigning unique IDs to each interactive element and ensuring all required attributes are added to the interactive fields. This proactive approach led to a substantial improvement, reducing the defect percentage from 80% to nearly 20%. The client was highly satisfied with this approach, as it significantly enhanced the application's accessibility and streamlined the release process.
Challenge 2
The customer in the e-learning domain faced the challenge of integrating accessibility testing seamlessly into their rapid release cycle. They released products weekly with new enhancements, ensuring that accessibility compliance was crucial. However, conducting accessibility testing manually for each release was time-consuming and could cause delays in the release process.
Solution
To address this challenge, we collaborated with our in-house DevOps team and the accessibility testers to automate the sanity test cases for accessibility. We integrated these automated tests with the customer's build management system. Now, whenever a new build was deployed, the automated suite for accessibility testing would run automatically. This streamlined process allowed real-time detection of accessibility issues, enabling the prompt fixing of any problems surfaced. The automated suite generated intuitive reports to stakeholders, facilitating informed and timely decision-making regarding the product's accessibility compliance. This approach ensured accessibility testing became an integral and automated part of their build management process, reducing the potential for accessibility issues to impact product release.
Challenge 3
The client faced the challenge of certifying many eBooks (100+) within a tight timeframe of one week. Each eBook was substantial in size, ranging from 500 to 1000 pages. Manual accessibility testing for such a volume and size would be extremely time-consuming and impractical within the given timeframe.
Solution
Our expert accessibility testers thoroughly studied the client's requirements and identified automated tools that could rapidly and accurately perform accessibility testing of eBooks. We proposed a comprehensive testing plan and approach to the client, outlining how the computerized tools would ensure a quick and accurate accessibility assessment across all the eBooks. We provided estimates for the testing effort.
The client was pleased with our proactive approach, strategy, and commitment to quality. They agreed to the proposed solution, and our team tested and certified all the eBooks within the stipulated one-week timeframe. The successful completion of this project impressed the client, leading to the signing of a contract for a dedicated accessibility team, indicating their confidence in our abilities to meet their ongoing accessibility testing needs.
Businesses can benefit from QASource in several different ways, including:
Overall, QASource is a trusted partner for enhancing software quality and delivering reliable, user-friendly products.
Accessibility testing is smarter, faster, and more essential than ever. New technologies and stricter laws are pushing teams to rethink how they test for inclusivity. Here are the key trends shaping the field:
AI tools now detect more than 70% of common accessibility issues. They offer instant feedback during development. This reduces manual testing and speeds up release cycles. Tools like Axe-Core AI and Microsoft’s AI extensions are widely used.
Accessibility checks now begin early, during design and coding. This is called “shift-left testing.” It helps catch problems before they grow. Teams embed accessibility into every sprint and pull request.
Websites now adapt to user needs automatically. Users can adjust font sizes, contrast, and navigation modes. These features help people with visual, cognitive, or motor impairments use content more comfortably.
New laws are changing how companies build digital products. The European Accessibility Act comes into full effect in June 2025. It requires websites, apps, and devices to meet accessibility standards. Non-compliance can lead to penalties.
Companies now treat accessibility as a core part of user experience. It’s not just about compliance; it’s about reaching more users. Accessible products gain trust, improve usability, and grow brand value.
At QASource, we understand the power of inclusivity in shaping digital experiences. Our dedicated team of accessibility testers is well-versed in the latest industry standards and best practices. We employ a combination of Automated tools, Manual Testing, and real-user feedback to ensure that your products meet the highest accessibility standards, allowing you to connect with a diverse audience and enhance your user experience. Contact us today to learn more about how our accessibility testing services can elevate your business.