Back in the day, outsourcing was implemented purely as a cost-cutting measure. Organizations would assess which services were vital enough to be kept in-house, and farm out the rest to outside vendors. The work got done, but often, it just wasn’t up to par with what an onsite team could have accomplished. Reasons for this varied -- poor onboarding, insufficient communication, lack of familiarity with the product -- the list goes on.
For young product companies struggling to find their place in the market, there’s no slack. No margin for error, no wiggle room, and no second chances from customers or investors. This means that everyone and their competitors are striving for perfection, and lean teams are trying to run like those twice their size. It’s hard, but it’s the cost of innovating and succeeding.
There are still companies out there that dismiss offshore QA as a steep investment — not necessarily in terms of money, but in time. They figure that finding the right QA partner, onboarding them, transferring knowledge, and coordinating schedules will simply take too much time, and that they’re better off hiring in-house or having developers handle the QA workload.
While it’s true that outsourcing your testing services comes with some initial time investment and a certain degree of change management, the benefits — huge time savings, exponential increases in productivity, and a higher-quality product — make it worth while.
Ask just about any authority in the software testing space if you should outsource your QA testing, and you’ll get the same answer: “It depends.” It’s true - we’ve said essentially the same thing ourselves.
But the truth is, outsourced QA is almost always a better choice than investing in building out a team. Simply put, when all variables are considered, it’s just a better way to work.
Organizations are increasingly using application programming interfaces (APIs) to connect their products to the outside world. Whenever you sign up for a new service and it pulls your information from Google or Facebook, or you launch a data-consuming app on your smartphone, there’s an API at work. APIs are essential for creating a simple, streamlined, and increasingly connected experience for customers and companies are finally beginning to realize their value - and to direct more resources toward their development and maintenance.
An established software testing company with a track record of successful engagements and market-leading clients offers more than a simple QA team -- it provides support from the entire organization. This includes an expansive team of engineers with years of combined testing experience, domain experts that can be called on to your project to advise test engineers and facilities that support manual and automated testing across all major devices and operating systems.
When an organization needs to cut costs, increase efficiency, and boost revenue, there’s a short list of strategies to be considered. For companies in the software development and technology sector, outsourcing will make the list every time. Outsourcing IT work is a go-to move for increasing productivity and the bottom line, but only if the company knows who to partner with, what exactly to outsource, and when to do it.
In today’s techno-globalized world, it’s easier than ever to find a team that offers skills you need at a rate that doesn’t bust your budget. This is the main reason why so many companies outsource QA and software testing to places like India and Mexico. Thanks to huge advances in communication technology, engineers located hundreds or thousands of miles away can be an extension of your team. Projects stay on track and teams stay aligned despite the physical distance between them.
Sounds good, right? Of course it does! But back to the question at hand: How do I know when to start outsourcing QA?
Ensuring the safety and integrity of enterprise data and networks is a lot more complicated than it used to be. With cyber attacks making headlines on a near-daily basis and malicious hackers getting smarter by the day, the security programs of yesterday just can’t cut it. There’s a growing consensus that a security strategy focused only on hardware, software, and policy-setting isn’t enough. For a fully comprehensive security program to be maintained, companies need to be vigilant in many different ways.
As companies work to release new features and focus on marketing strategy, QA testing might fall a few spots on the priority list. But overlooking QA can negatively affect the product in many ways. Post-release bugs, security vulnerabilities and poor UX are just several consequences of bad testing. A consistently poor product can lead to lost customers, bad PR and a drop in revenue.
When companies are trying to run lean - increase efficiency and cut costs - they look for every opportunity to optimize the way teams work and produce. Though IT services have been outsourced for decades, many companies are still skeptical about outsourcing their QA services. Many decision makers still think of outsourced QA as “throwing it over the wall,” with limited interaction and collaboration between teams and deliverables that may or may not come back per the requirements.
But there are plenty of reasons to believe in QA outsourcing. It helps product companies deliver high-quality products without breaking the budget, allows larger teams to scale resources up or down as needed, and frees up development teams to focus on value-adding features. (Click to tweet)