Doctors, nurses and other healthcare practitioners are charged with providing healthcare to their patients, and a single error or miscommunication can have devastating consequences for a patient. Healthcare professionals have started to use case management software to help manage their growing amount of patients, but the same risk applies to the software - an error-prone, untested case management application can result in tragedy.
Case management is a communal approach to patient care that requires efficient coordination and communication between physicians, patients, social workers, nurses, resources, guardians and other providers, streamlining patients’ access to quality healthcare.
Software testing is a critical component of your SDLC, as it makes sure your case management software is compliant and error-free. Your QA team should perform the following types of testing:
Performance Testing: Performance testing tests your entire system to make sure it meets your required load and performance benchmarks. Your application’s server should be able to support multiple users at the same time. Implementing performance testing will help your team identify and validate risks to your software.
API Testing: Healthcare applications require very complex usage, high security and compliance with strict regulations. Testing the APIs in your software include identifying the problems in the early phase of your software’s lifecycle, testing its integration with third-party apps, optimizing for mobile devices and validating your software’s ability to keep patient data secure.
Workflow (System) Testing: Workflow, or system, testing makes sure your system meets its requirements. Your QA team will test your fully integrated system in order to understand how the components interact with each other and the system as a whole.
3 Tips For Testing Healthcare Case Management Applications
Healthcare is one of the key industries that have very strict standards, protocols and security regulations. Below are 3 quick tips for managers to ensure their case management software is thoroughly tested and meets compliance standards:
- Perform functional, integration, interoperability and security testing
- Have your software tested by experts with domain knowledge of the healthcare industry
- Outsource your healthcare software testing to a comprehensive QA provider
Quality is highly valued for healthcare apps and software, and testing is the only way to achieve this excellence. Outsourcing your healthcare software testing opens the door to an effective, high quality case management application. An outsourced QA provider has extensive experience in the healthcare domain and can help test if your software meets ISO, CMMI and HIPAA compliance standards. An outsourced QA team can keep track of covered or uncovered parameters in your testing scenarios and is an extension of your team.
Unlike other industries, the quality of healthcare apps and software can directly impact someone’s life, which is why you must have a professional QA provider onboard to do the heavy lifting for you.
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