When your financial institution releases a new banking application, you want everything to go right. You want the customer user experience super simple and as seamless as a habit. You want to see an increase in customer use of your application. And, you want to see more likes on social media, more five-star online reviews, more positive press about your brand across every media platform.
Most importantly, you want to maintain the trust of your customer - by continuing to protect their PII from cyberattacks and data leaks while providing a product that is consistently reliant.
So, why would you chance launching without a thorough and reliable QA testing process?