QASource Blog

When you think of a Customer Relationship Management (CRM) tool, the first to come to mind is Salesforce. That’s because the biggest players across all industries - from cybersecurity and medical technology to financial services and retail - choose this CRM solution to sustain customer relationships. And because Salesforce is designed to help businesses deliver personalized experiences to every customer, companies of all sizes can implement CRM tools in their sales, marketing and commerce practices.

Salesforce tends to win over its competition in the CRM space because of its customizable implementation and integration with other applications such as service cloud, security, outbound messaging, Apex programming, web portal, web services, social media and data loader - just to name a few.

The Internet of Things (IoT) is more than just a thing. It’s become a global phenomenon that’s revolutionizing our perception of the online experience in relation to our connection with the real world. The internet is no longer exclusively for computers, smartphones and tablets when everyday devices as simple as toasters and coffee machines are elevated to “smart” status.

And it’s not going away anytime soon.

A big change the software industry has seen in the past few years is solving infrastructural and operational issues in an automated fashion. Large organizations like Amazon and Netflix are doing so by embracing DevOps techniques. DevOps is evolving at a rapid pace, making adopting DevOps necessary to stay ahead of your competitors and be ahead in the growth curve.

While automation testing can help streamline your agile development process, it's not a quick fix solution. Truth is, automation testing can work against your best efforts if implemented incorrectly or executed poorly. Since automated testing can be a significant investment for organizations of every size, a confirmation that your team’s resources are allocated appropriately for every stage of every project can go a long way.

Is there a clear way to see if automation testing is working for (or against) you?

What a year! From API and mobile test automation to agile and DevOps, 2019 saw momentous changes in software testing. And don’t expect things to wind down in the new year. In fact, this year’s software testing market trends only predict bigger and brighter things to come.

Is 2020 the beginning of a new decade - or a new era in software testing?

Workflow automation is the process of automating the flow of data in business operations, reducing overall costs and human efforts. Automating workflows is beneficial for software companies in many industries, but there are certain business operations that must be considered when testing automated workflows for legal applications.

Product businesses today need to stand up to the agility and scale in order to keep up with the demands of its users. This calls for unmatched quality assurance, reduced time-to-market, and reliability - something the traditional QA process may not deliver. Eventually, the creation of a Testing Center of Excellence (TCoE) represents your commitment to quality.

For the consumer, the digital banking experience is supposed to be simple and intuitive. Banking transactions can be completed quickly with just a few taps or clicks and without the need of a tutorial or extensive user manual. And with the growing competition across the banking industry, a financial institution is more likely to retain that consumer if the experience is always improving in speed, reliability and ease.