QASource Blog

A Deep Dive into Customer Success at QASource

Have you ever wondered what your customers really think about your services? Have you questioned the value you're providing or the quality of your services? If you have, you’re not alone, and coming to a real answer for these questions or concerns can be difficult without asking some tough questions to your customers.

At QASource we tackle these questions head on through an annual Net Promoter Score (NPS) survey, where we ask all of our customers to answer five relatively simple questions that have a transformative impact on how we approach customer success strategies and tactics. The questions in our annual survey include:

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Written by QA Experts

QASource Blog, for executives and engineers, shares QA strategies, methodologies, and new ideas to inform and help effectively deliver quality products, websites and applications.

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Authors

Our bloggers are the test management experts at QASource. They are executives, QA managers, team leads, and testing practitioners. Their combined experience exceeds 100 years and they know how to optimize QA efforts in a variety of industries, domains, tools, and technologies.

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