Good QA does a far better job than good PR in keeping your cybersecurity company out of the headlines. Behind every news story about a data breach or high-profile hack is a vulnerable product that should have been strengthened during the QA process. A good PR machine can try to spin your public disaster into a promise for improvement and the strictest future standards. It is far better, however, to not stretch your customer’s faith in the first place.
Outsourcing can greatly increase the security and quality of your software. Skilled engineers increase your test coverage and scrutinize your product without bias. Outsourcing gives you on-tap access to domain experts without the ongoing cost of keeping them on staff.
There is always a risk in handing over your sensitive data to an outside team, but it can be dramatically reduced by using a service with a strong track record and compliance with industry standards.
With a little research you can bring expert knowledge and efficiencies into your software testing process without taking on additional risk. Here is what’s in it for you and your product.
The Rewards of Outsourcing Cybersecurity Software Testing
All cybersecurity software should undergo robust QA testing. Bringing an outsourced expert into your development process early can dramatically increase the quality and reliability of your product. These are the rewards:
Partnering with a QA specialist gives you access to a range of tests, such as API, automated, mobile, and functional testing that are often beyond the capacity of an in-house QA team. Your collaborators are cybersecurity domain experts that understand how to apply a range of tests to uncover the vulnerabilities in your product. They know the industry, so they understand the difference between protecting the places where hacks are attempted and where they are successful. With their vast QA knowledge gained through experience with diverse products, they stand out from an in-house team in their ability to identify real threats. Hence, these experts provide better security outcomes.
Using the Right Tools
An external QA team has an unbiased approach to your product that allows it to bombard your software with a range of security tests. These range from penetration testing to app-level testing, exploring DoS and DDoS vulnerabilities, and performing a security code review. They can also have up-to-the-minute expertise to simulate current real-world attacks using manual techniques. As cybersecurity experts, it is their role to understand all the latest trends in the cybersecurity field.
Building an in-house cybersecurity team requires time, resources, and money to set up infrastructure, including hardware, security tools, and a team of security professionals. With an outsourced partner, this is all readily available, saving you from the overhead of recruiting and managing an additional in-house team.
External QA team can be easily scaled up or down depending on your business needs. This is especially helpful if your business has some specific high-peak seasons and some very low-peak periods. During low-peak, you can scale down the team, and you can have additional experts during high-peak seasons without any additional overhead.
Time and Cost Savings
The major advantage of bringing in an outside QA professional is that it frees up your own staff to concentrate on their core activities. With expert testers in place, your own team can continue writing code and dealing with daily bug reports as the testing process evolves.
In addition, outsourcing, especially into overseas territories, can produce substantial cost savings. Leveraging the disparity between US and India labor conditions, for example, can save you up to 50% on your QA costs.
Of course, there is always a risk to any innovation.
Overcoming the Risks of Outsourcing in Cybersecurity
There is an element of risk associated with every outsourcing partnership. Introducing external professionals into your development environment brings with it the chance they will mishandle your data.
Fortunately, finding a trustworthy QA partner eliminates much of this risk. Given the complexities and sensitivities of the cybersecurity domain, it is important any potential partner has a strong track record of success. They need to be equipped with the correct auditory certifications, an ISO accreditation, and compliance with SSAE and other industry standards—and to stay current as credentialing requirements change. You will also want a QA partner with experts in the languages and regulations of your domain.
Your QA partner needs to recognize the importance of security during the test phase and take precautions to keep your data and software safe. This should include clear protocols around the following types of security, each of which counters different ways your data could be mishandled:
Established practices in employee training and hiring, paper record storage and dissemination, securing facilities, and the selective use of highly sensitive customer data.
Demonstrable top-notch firewalls, intrusion detection, prevention, data loss prevention, and malware or virus threat security.
Restricted access to storage facilities and hardware to approved staff on a need-to-know basis and control of unauthorized system access.
Your QA partner should be able to demonstrate extensive experience of minimizing risk wherever possible. In addition to asking any partner to demonstrate how they can improve your cybersecurity software testing, make sure you ask them how they plan to keep your data safe.
Having confidence in your QA partner’s security credentials allows you to treat them like a member of your own team.
Outsourcing Cybersecurity Software Testing
A high-quality QA process will help you stay out of the headlines for the wrong reasons. Outsourced domain experts offer a broad range of software testing architectures, technologies, and methods that can improve your test coverage and better simulate the public conditions your cybersecurity app will have to one day endure. The vulnerabilities with your product need to be robustly challenged before it ever enters the public domain.
Choosing the right QA partner can limit your risk exposure by ensuring best practices are followed in the handling of your sensitive data. In return, you get to enjoy time and cost savings that can make a real impact on your release cycle.
QASource is an automation testing company with the expertise to create the optimal automation framework design for your product. As an automation-agnostic company, we are able to deploy the full gamut of tools and frameworks to your application. Put our QA experts to the test and get a Free Quote, or call +1.925.271.5555 today.