These days, we can’t go more than a month without hearing about a new high-profile cyber attack. Hackers are growing more malicious by the day, and it seems that almost no company—no matter how big—is safe from their tactics. Huge advancements have been made in ensuring the security of products in sensitive domains, like the healthcare, financial, and legal spaces, but cybersecurity companies need to be more vigilant than ever to fend off new, even more advanced attacks.
Good QA does a far better job than good PR in keeping your cybersecurity company out of the headlines. Behind every news story about a data breach or high-profile hack is a vulnerable product that should have been strengthened during the QA process. A good PR machine can try to spin your public disaster into a promise for improvement and the strictest future standards. It is far better, however, to not stretch your customer’s faith in the first place.
In response to the continued loss of bombers during World War II, one country’s air force decided to add additional armor to its planes. Since the extra weight would cause a loss in performance, they had to be strategic. The obvious answer was to analyze the bullet holes in returned aircraft and place extra plating at the concentration of fire.