QASource Blog

This expert series tells the importance of performance testing for conversational chatbot platforms, the architecture of chatbot performance, key performance indicators, key scenarios for testing, and best practices for performance testing.

In today's fast-paced environment, businesses are working on creating processes that can save time, streamline efforts and help them be more efficient. It is not necessary that everything needs to be done by a human, especially when the tasks are predictable and repetitive. Here, RPA comes into the picture and becomes a vital factor. RPA is a technique that helps in replicating tasks of a real human. RPA can help businesses in automating rule-based actions, and multi-step, repetitive manual tasks to reduce human efforts. This leads to improved efficiency, reduced cost, and higher productivity in a business when implementing the RPA process.

GRC (governance, risk, and compliance) gives enterprises the assurance and resources they need to run their businesses within the law. Too many organizations lack well-defined GRC initiatives or have the propensity to ignore funding them. Organizations must strengthen their resilience and get ready for dysfunction if they want to succeed in delivering value and prevent any delay. To ensure that the company can effectively ride the wave of these difficulties, businesses increasingly need to put in place the necessary processes.

In the competitive software industry, it is critical to ensure that software products are of high quality, reliable, and meet customer needs. Defects and issues in software can cause significant challenges, including financial losses and damage to the organization's reputation.

Nowadays, eCommerce applications are designed in such a way that customers can easily make purchases at any time of the day, irrespective of where they are located. If an eCommerce application malfunctions during peak hours, not only will it cause customer dissatisfaction, but it will also lead to revenue loss for the business.

In today's digital age, it's important to ensure that websites and applications are accessible to everyone, regardless of their abilities. Failure to achieve this not only violates the Americans with Disabilities Act (ADA), but also results in potential legal action, public relations issues, and additional costs of making changes to meet compliance regulations.

Did you know that a significant majority, approximately 70%, of software defects are linked to improper functionality or behavioral discrepancies? Our guide provides insights into black box testing, a strategic methodology that assesses software based on its external behavior without delving into the intricacies of internal code, structure, or logic. We aim to demystify the purpose, types, techniques, and significance of black box testing in ensuring robust and seamless software applications.

Customer Experience Testing plays a crucial role in ensuring the software meets customer needs and expectations. By testing software with real users, businesses can identify pain points and improve the overall user experience. For example, an eCommerce website can test its checkout process to ensure it's user-friendly and streamlined, resulting in higher customer satisfaction and retention.

The digital age has made software integration a crucial part of any business’s success. Companies that continue to invest in big data, cybersecurity, and cloud technology — among other digital solutions — grow over 50% faster than their competition. To retain your edge, you must build and constantly maintain your digital infrastructure.