QASource Blog

Businesses of all sizes have been looking for ways to make their operations more efficient and cost-effective. That’s why intelligent automation is a godsend, and it’s the perfect tool to help organizations simplify and streamline their processes.

In today's fast-paced environment, businesses are working on creating processes that can save time, streamline efforts and help them be more efficient. It is not necessary that everything needs to be done by a human, especially when the tasks are predictable and repetitive. Here, RPA comes into the picture and becomes a vital factor. RPA is a technique that helps in replicating tasks of a real human. RPA can help businesses in automating rule-based actions, and multi-step, repetitive manual tasks to reduce human efforts. This leads to improved efficiency, reduced cost, and higher productivity in a business when implementing the RPA process.

RPA or robotic process automation plays a crucial role in modern businesses by automating repetitive and time-consuming tasks. RPA software uses artificial intelligence and machine learning algorithms to simulate human actions and perform tasks that were previously completed by human workers. This technology has the potential to significantly improve efficiency, accuracy, and cost-effectiveness for businesses in a variety of industries.

Automating repetitive tasks has revolutionized almost every industry by allowing workers to focus on high-value projects. For businesses that process massive amounts of documents, it is especially important to automate repetitive tasks. The financial industry deals with complex and large amounts of data hence accuracy and error-free operations are crucial requirements. Any mistake in calculation or error in operation can cost a huge amount. Thus, the call for a technology solution that can minimize human errors and deliver precise results is the need of the hour.

While companies rely on robotic process automation (RPA) using computer-coded rule-based software robots to automate repetitive activities like reading emails and documents, understanding speech and analyzing language, the growing complexity of organizational processes and spread of digitization has necessitated the implementation of AI to help robots resolve inconsistencies, perform cognitive tasks and resolve uncertainties.

In today’s world, the customer is the king. In fact, surveys reveal that good customer service turned 86% of one-time customers into long-term brand advocates, while 65% switched to a competitor because of a poor experience. There’s no place for missed deadlines, lost information, or long waiting times in businesses of all industries and sizes.

Forrester estimates that the RPA market will reach $2.9 billion this year, which shows that the software industry continues to grow at an extraordinary rate. In this infographic, our QA engineers have shared a quick guide to robotic process automation and its tools.