QASource Blog

When you think of a Customer Relationship Management (CRM) tool, the first to come to mind is Salesforce. That’s because the biggest players across all industries - from cybersecurity and medical technology to financial services and retail - choose this CRM solution to sustain customer relationships. And because Salesforce is designed to help businesses deliver personalized experiences to every customer, companies of all sizes can implement CRM tools in their sales, marketing and commerce practices. Salesforce tends to win over its competition in the CRM space because of its customizable implementation and integration with other applications such as service cloud, security, outbound messaging, Apex programming, web portal, web services, social media and data loader - just to name a few.

The customer experience begins when a product works. Functional testing is the way to ensure that happens. Since testing affects the overall SDLC, developers must implement functional testing as quickly and efficiently as possible. That means automation. Specifically, automated functional testing tools. So which tools should you use, and how?

Your automated testing plan is a guide to saving money, releasing on time and producing a high-quality product. It is your best opportunity to get a top-down view of the project that is about to roll out. Before you become submerged in the day-to-day of test cases and iteration flows, you have one last chance to identify how you can deliver against your business goals in the most efficient manner possible. It is the perfect time to call on some expert advice.

The vastness of the internet rests on the myriad of individual web applications that make up its practically endless network. The ease of access a user experiences and expects belies the multipoint complexity of the underlying web server, application server and database. Pitching a new product into this balance between complexity and simplicity requires a profound commitment to software testing.

There is nothing more exciting than your first experience of success. Watching your vision and hard work take shape and become a real product in the hands of real users can be like actualizing a dream. For many startups, those early days are about pulling together as a small, dedicated team with everyone pushing the limits of their skills and experience to produce innovation within the tightest of resource limits. With success comes the promise of growth, and your dreams and goals become larger.

QASource recently presented the webinar, "How to Get Faster, More Reliable Automated Testing Results Using Continuous Integration" with its partner, froglogic. In this webinar, Vivek Kumar, Automation Architect and Anand Ramakrishnan, QA Director at QASource, illustrate how to incorporate the Squish GUI tester into your application lifecycle using built-in CI integrations, how to pair Squish with the Jenkins Continuous Integration server to run your test suites automatically and how to enhance your automated testing workflow with a CI-based protocol.

For all our metrics, test plans, Agile approaches and strict industry standards, the end goal of every software development project is the same: happy customers. The user experience is our definition of success. The designing, planning, testing and re-development that goes into an application is all there to make sure that the end user can solve their problem using our product. The challenge is to keep this goal in mind every step along the SDLC.

Automation is a testing technique that follows predefined rules. Artificial Intelligence is designed to simulate human behavior, intelligence and thinking. Now, what would happen if software engineers blend automation with artificial intelligence? Robotic process automation would come into play. What exactly is robotic process automation (RPA)? Our expert AI and test automation engineers have put together all you need to know about RPA in order to achieve maximum ROI.

There’s no denying that automation and automated testing is winning the day. For teams using the Agile method, automation is the only way that repetitive testing can keep up with the pace of the team. It’s faster, more cost-effective, and less prone to human error, and it’s essential to running a large quantity of tests across a variety of different platforms in little time. All that being said, there’s still a major case to be made for manual testing. Manual testing is really the only tried-and-true way to test for the end user, and it’s still worthwhile for any product company designing and delivering to humans.