Gone are the days where a QA engineer could test effectively with only basic technical skills. In today's fast paced tech landscape, companies seek out teams with specialized, domain-specific knowledge when working with a QA partner. Whether your product serves the legal, financial, CRM, social media, healthcare, or manufacturing space, having a team that knows the intricacies of your domain ensures that your users are satisfied.
Rich domain knowledge is valuable for many reasons, but here are the top 5 as listed by our expert QA engineers:
- It helps your team speak the language
As issues with the product arise, an engineer with domain experience will have full understanding of the technical terminology required to convey them to product management and business teams. For example, if there is an error in a particular transaction process in a financial application, the engineer will be able to accurately describe the problem and its impact on the product as a whole.
- It puts your team in the user's shoes
Domain knowledge makes it easier for a QA engineer to view the product through the eyes of the user. This means that defects in the graphical user interface (GUI) will be uncovered in the initial stage of testing instead of later, when the product is nearing release or is already delivered to customers.
- It boosts the productivity of your team
QA engineers with extensive domain knowledge are in high demand because their experience allows them to go far beyond the discovery of a bug – they can suggest and implement solutions. Conversely, an engineer with only technical skills would have to relay the issue to someone else, wasting both time and budget.
- It tells the team where to look for defects
The processing structure and architecture of a product appear clearly to a QA engineer with previous experience in the domain, resulting in more thorough testing and the ability to look for common yet easily missed defects. Specific data sets and code are more quickly understood and validated when the engineer has worked with them before.
- It helps teams prioritize bugs
If the engineer has worked in the domain before, they will know how to categorize bugs more efficiently. By prioritizing bugs that are critical to the system's functionality, the engineer effectively manages time and cost while also improving and refining the product.
Working with a QA team that has extensive domain knowledge is one of the best choices you can make for your organization. The skills possessed by your team result in improved product and a higher ROI all around. Learn more about the countless benefits of domain-specific testing here.
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