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API Testing: 3 Key Focus Areas For Collaboration Products

Collaboration applications often feature third-party integrations that allow for a simpler, faster user experience. These types of integrations are carried out using APIs, which require extensive testing to ensure proper function with the collaboration application. Successful integrations that streamline access and usage will help you remain competitive within the collaborative space and expand your customer base, but they must be tested. Consider these 3 API testing focus areas specific to collaboration-type applications:

  1. Authentication methodology
    The most common authentication mechanism used for API testing is two-factor authorization, or Oauth2. When testing the API using this type of authentication, a token is generated for the valid inputs of the user. If the pre-requisites do not meet the required information, then the verification fails. This typically results in the blocking of the test account from the server for a specified amount of time. Successful authentication of a user produces an authentication token, allowing the tester to proceed and test the available functions of the API.

    As you design authentication tests, consider the lifetime of the generated response (the length of time user is blocked from the server) as well as the valid or invalid inputs in the request (the information provided by the user). Pay close attention to the boundary conditions in the request that will help identify the major failure areas of the API. Learn about four more key considerations when performing API testing.

  2. Workflows
    Users will rely on your collaboration application to support complex workflows and business scenarios. You or your QA services provider should develop a testing framework that allows you to test all of the API functions that will be used within these scenarios, in addition to the actual workflows. This two-in-one approach to API testing helps verify high-level functionality, saving you plenty of time for fixing defects.
  3. Automation
    APIs can be used to facilitate communication between your application and its web interface, including the modification or display of content. Manual testing requires moving between various interfaces to complete the test scenarios. To reduce the likelihood of error and expedite your release cycle, you should develop an automation framework that supports these scenarios. For more about the various automated testing solutions that we provide, click here.

What other testing concerns are specific to collaboration applications? Leave a comment below and let us know. Learn more about QA services for your collaboration product.

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