Timothy Joseph

Timothy Joseph
Timothy Joseph is an experienced QA manager. He balances cloud technologies with on-premises processes, automated testing with manual, and the demands of a release cycle with end-users' needs. Timothy writes regularly about his perspective on QA and lessons learned on the job.

Recent Posts

How To Test Customer Support Software

How To Test Customer Support Software

Publish Date: May 4, 2021

To succeed in today’s world, a business must provide top-notch and consistent customer support. After all, a brand that invests in its consumers experiences high levels of customer retention, positive reviews and a spike in referrals. Just like any industry, software end users demand high customer support. So, the question is: does your team deliver excellent service to your customers - or do your processes hold you back?

Load Testing Of SSO Enabled Applications

Load Testing Of SSO Enabled Applications

Publish Date: April 28, 2021

Single sign-on or SSO-enabled applications were introduced to provide more security and ease of use to the end users. In this edition, we will discuss how to test the performance of SSO-enabled applications.

A Complete Guide to Regression Testing

A Complete Guide to Regression Testing

Publish Date: April 27, 2021

One step forward, two steps back. That’s what you can expect when your QA strategy doesn’t include software regression testing. The reason why is simple. Consumers like changes and upgrades to their favorite software products, but they also like consistency. In their eyes, advancement is a nice-to-have, but the ability to interact with your application easily is a must.

The Best Way To Manage Continuous Integration: Testing and Collaboration (Infographic)

The Best Way To Manage Continuous Integration: Testing and Collaboration (Infographic)

Publish Date: April 21, 2021

Today’s customers demand a great user experience and the guaranteed security of their data. They're also impatient and expect new products and updates to be available quickly. To satisfy these requirements, software companies are looking for ways to speed up and scale their software delivery while maintaining their quality. This infographic outlines the best way to manage continuous integration testing and collaboration.

How to Identify the Software Testing Tools You Need

How to Identify the Software Testing Tools You Need

Publish Date: April 20, 2021

You may not realize it, but you have all the answers to find the right software testing tools right there in front of you. Even if you are unfamiliar with the names of the dozens of automation and manual testing tools currently available, you already have the necessary knowledge to select the best testing tool for your product and team members. That is because you and your team know your product better than anyone else, which is the first and most important step when selecting a software testing tool. Every project is different, every test environment is unique and every development team has its own strengths and preferences.

A Guide to Media Streaming and OTT Testing (Infographic)

A Guide to Media Streaming and OTT Testing (Infographic)

Publish Date: April 13, 2021

According to Statista, there are now more than 230 million digital video viewers in the United States. This growing popularity in digital streaming services has dramatically increased the quality demanded by users, and with so many options available, it only takes one poor experience to push a user away and towards a competitive platform.

Benefits of Outsourcing QA in a Borderless World

Benefits of Outsourcing QA in a Borderless World

Publish Date: April 7, 2021

If 2020 taught us anything, it’s that we live in a borderless world. Despite all restrictions on domestic and international travel, we have gained more access to people across the globe—all thanks to the power of technology that’s able to keep up with the speed of our fast-paced world. And to keep up in today’s fast paced marketplace, location can no longer be a limitation. In fact, it’s become very normal for businesses to outsource certain business functions. Outsourcing allows teams to control costs and focus on their core business while their offshore counterparts focus on their tasks.

A Guide To Payment Gateway Testing (Infographic)

A Guide To Payment Gateway Testing (Infographic)

Publish Date: April 6, 2021

According to Statista, the total digital transaction value is expected to grow in the US by $2,098,515 by 2025. Simultaneously, a rise in data breaches and cyber-attacks are also likely to increase, which can hinder market growth. Therefore, payment gateway testing is critical for ecommerce to ensure utmost data security and a smooth digital payment process.

Behavior Analytics in Cybersecurity

Behavior Analytics in Cybersecurity

Publish Date: March 31, 2021

UEBA is a cyber security process that analyzes users’ behavior. ML, statistical analysis, and algorithms are used to analyze deviations from the usual users’ patterns. UEBA also analyzes logs and reports data, files, and flow.

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Authors

Our bloggers are the test management experts at QASource. They are executives, QA managers, team leads, and testing practitioners. Their combined experience exceeds 100 years and they know how to optimize QA efforts in a variety of industries, domains, tools, and technologies.