Switching QA Partners

QASource | April 22, 2015

Switching QA Partners

Though it can seem to be a daunting task, there are many reasons to switch QA providers or integrate QA into your project. QA ensures that your project is released with as few flaws as possible.

WHO usually switches?
First and foremost, start-up companies that currently do not have QA testing may look into hiring a new team. On the other hand, a company may outgrow its’ current QA team. These companies may look into either hiring fresh QA talent or look into outsourcing their QA needs. QA Outsourcing is beneficial especially when a company ramps up during the testing face and scaling back after a release.

A company may look into switching QA providers for immediate QA help, additional QA expertise or to extend the current QA team.

WHY should I switch?
One of the most motivating factors for a company to change QA providers is unhappiness with their current service. Unhappiness can stem from poor quality, bad communication or a high attrition rate. As the vendor landscape changes, companies begin to look around for newer, more versatile options. Today, this becomes even more relevant with rapidly changing and developing technologies. Unhappiness in service can prevent a company from keeping up with industry standards and rising above the competition.

  1. Communication
    Unhappiness with communication usually occurs when a company cannot speak to the entire QA team. While communication is crucial, it can become a challenge with an offshore partner. But, ensuring that your company has an open communication system with not just your QA lead, but all the developers can really improve overall quality.
  2. Quality
    Poor quality usually means that goals on deliverables are not met. If your current QA team has many new engineers that lack experience, your overall testing will have low value and can directly affect not just your team, but your deliverables.
  3. Attrition Rate
    Losing team members can be detrimental to the production of your QA team. A high attrition rate will directly impact your cost for ramping up and building another team. Ensuring that your QA partner does not have a high attrition rate can help increase your team’s productivity.

At the end of the day, does your QA provider add value to your project? If the answer is no, you should look into switching QA providers. We have provided you with a worksheet to evaluate your current QA team here.

What other factors do you consider when switching QA providers? Comment below and let know. Don’t forget to follow QASource on LinkedIn.


This publication is for informational purposes only, and nothing contained in it should be considered legal advice. We expressly disclaim any warranty or responsibility for damages arising out of this information and encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.