The 4 Biggest Pain Points of Legal Domain Testing

QASource | January 23, 2019

The 4 Biggest Pain Points of Legal Domain Testing

Every product deserves high-quality testing. It’s the best way to ensure that your developers stay motivated, stakeholders stay happy, and customers stay loyal to your application-whatever it may be. But when it comes to certain software areas, your testers need to be even more vigilant than usual. Think legal, healthcare, and finance software, where highly sensitive user data is stored and transferred. Because the consequences of a bug or security vulnerability are so serious, QA teams need to be on their A-game. And if they’re not, things could go very wrong.

The best way to make sure that you’re dotting your i’s and crossing your t’s when it comes to legal tech testing is to be aware of the biggest pain points before getting started. So, without further ado, let’s see ‘em!

Testing without a subject matter expert

Without a subject matter expert on your testing team, your engineers are going to have a hard time learning the ins and outs of the application. The legal domain is chock-full of highly specific nomenclature and jargon that the average QA engineer isn’t familiar with. For example, phrases like “legal governance,” “risk management,” “corporate compliance,” and user profiles like “attorney,” “paralegal,” and more.

In addition to knowing the lingo throughout the application, a legal domain expert will also be familiar with the real-world user scenarios and be able to build test cases around them. With an expert on your side, your testing will be more thorough, inclusive, and robust-all desirable characteristics when testing legal tech.

Performance testing the data repository

All legal matters have a copious amount of documentation attached to them, so providing a central repository for the storage of these documents is a must, using tools like SharePoint, Jackrabbit, Alfresco, or others. To ensure that these documents are securely stored and easily accessible anytime, thorough performance testing must be done regularly, with tools such as Jmeter, LoadRunner, or others.

Overlooking third-party integrations

Legal software and matter management solutions communicate with many third-party systems, via API integration, to regularly update information relating to the law firm, attorney profiles, accounts payable departments, and more. If your team was to test all of these integration points repeatedly, it would simply eat up your budget very quickly. Therefore, QA engineers should focus on delta testing techniques. Also, it’s helpful to have engineers on-hand who are familiar with the nuances of testing inbound and outbound integrations and have good knowledge of the RESTful API. Learn more about the importance of API testing here.

Maintaining data integrity

When testing any data that has been migrated from the legacy system to the upgraded system, it is mandatory to validate its consistency and accuracy. This helps ensure that it will be useful per the business logic. Your engineers should be highly skilled in SQL/Oracle to that they can successfully validate the migrated data in the new server. And because there are millions of records in a legacy database, knowledge of Sampling Technique is required for the verification and validation of data with 100% accuracy.


This publication is for informational purposes only, and nothing contained in it should be considered legal advice. We expressly disclaim any warranty or responsibility for damages arising out of this information and encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.