QASource Blog

When you think of a Customer Relationship Management (CRM) tool, the first to come to mind is Salesforce. That’s because the biggest players across all industries - from cybersecurity and medical technology to financial services and retail - choose this CRM solution to sustain customer relationships. And because Salesforce is designed to help businesses deliver personalized experiences to every customer, companies of all sizes can implement CRM tools in their sales, marketing and commerce practices. Salesforce tends to win over its competition in the CRM space because of its customizable implementation and integration with other applications such as service cloud, security, outbound messaging, Apex programming, web portal, web services, social media and data loader - just to name a few.

The Internet of Things (IoT) is more than just a thing. It’s become a global phenomenon that’s revolutionizing our perception of the online experience in relation to our connection with the real world. The internet is no longer exclusively for computers, smartphones and tablets when everyday devices as simple as toasters and coffee machines are elevated to “smart” status. And it’s not going away anytime soon.

APIs provide a way to integrate multiple applications easily in order to produce expected useful information. Keep exploring more on performance testing with our quarterly performance testing newsletters.

While automation testing can help streamline your agile development process, it's not a quick fix solution. Truth is, automation testing can work against your best efforts if implemented incorrectly or executed poorly. Since automated testing can be a significant investment for organizations of every size, a confirmation that your team’s resources are allocated appropriately for every stage of every project can go a long way. Is there a clear way to see if automation testing is working for (or against) you?

What a year! From API and mobile test automation to agile and DevOps, 2019 saw momentous changes in software testing. And don’t expect things to wind down in the new year. In fact, this year’s software testing market trends only predict bigger and brighter things to come. Is 2020 the beginning of a new decade - or a new era in software testing?

Workflow automation is the process of automating the flow of data in business operations, reducing overall costs and human efforts. Automating workflows is beneficial for software companies in many industries, but there are certain business operations that must be considered when testing automated workflows for legal applications.

In today's fast growing business market, where customer experience is a top priority, you can't wait until the end for your product’s performance testing results. You need to have performance engineering methodologies in place so that you can implement recommendations and best practices in the early stages of product development.

When your financial institution releases a new banking application, you want everything to go right. You want the customer user experience super simple and as seamless as a habit. You want to see an increase in customer use of your application. And, you want to see more likes on social media, more five-star online reviews, more positive press about your brand across every media platform. Most importantly, you want to maintain the trust of your customer - by continuing to protect their PII from cyberattacks and data leaks while providing a product that is consistently reliant. So, why would you chance launching without a thorough and reliable QA testing process?

Salesforce has introduced the Lighting Web Component as a lightweight framework. Lightning Web Component or LWC is the latest lightweight framework built on web standards. Since Salesforce is a member of the World Wide Web Consortium (W3C) and is committed to creating open web standards, it encourages the development of web standards on the Lightning platform. Our expert engineers have put together a quick guide to testing Lightning Web Components.