For many product companies, QA remains a grey area. Maybe there are a few QA engineers onsite, thinly spread over a bunch of different projects. Maybe the developers double up and test as they code. Maybe they use a nearshore vendor that eats up the testing budget, or an offshore provider delivers a bug-ridden product. What is the solution for a company looking to strike a balance between quality, cost and great client experience?
As companies work to release new features and focus on marketing strategy, QA testing might fall a few spots on the priority list. But overlooking QA can negatively affect the product in many ways. Post-release bugs, security vulnerabilities and poor UX are just several consequences of bad testing. A consistently poor product can lead to lost customers, bad PR and a drop in revenue.
An established software testing company with a track record of successful engagements and market-leading clients offers more than a simple QA team -- it provides support from the entire organization. This includes an expansive team of engineers with years of combined testing experience, domain experts that can be called on to your project to advise test engineers and facilities that support manual and automated testing across all major devices and operating systems.
The primary goal of every company is the same: deliver an exceptional product with the latest features, as fast as possible. CEOs and QA Managers strive to achieve this goal by staffing their QA teams with expert engineers. But what happens when the release cycle slows down or the in-house team lacks necessary domain knowledge?
Good QA culture results in strong, confident teams, and powerful teams produce exceptional products. Typically, the task of building great culture belongs to the QA Team Manager, but each member of your software QA team is responsible for participating in and contributing to this culture. By emphasizing the importance of communication across team boundaries and empowering the individual engineers that make up these teams, you'll create a work environment conducive to excellent performance and progress.
What is the secret to a successful QA team? According to a recent poll conducted by QASource, the answer is simple: metrics. Implementing an established list of metrics is like holding up a mirror to your team of engineers – it shows an impartial account of the strengths and weaknesses, allowing you to assess your team balance and testing approach objectively. They are necessary in recognizing and eliminating variations in your organization's product or testing process.
As QA engineers gain greater domain experience and testing tools improve, automation testing is becoming a go-to choice for many organizations. Implementing automation is easier and more affordable than ever before, thanks to the abundance of open source tools and experienced engineers. The advantages of automation testing have been made clear, but several key questions still linger in the minds of those planning to automate in the near future.
Gone are the days where a QA engineer could test effectively with only basic technical skills. In today's fast paced tech landscape, companies seek out teams with specialized, domain-specific knowledge when working with a QA partner. Whether your product serves the legal, financial, CRM, social media, healthcare, or manufacturing space, having a team that knows the intricacies of your domain ensures that your users are satisfied.
Each month, our Advanced Technology group evaluates the latest QA testing tools and we help pass on their findings to you. In this month's update, we provide a brief overview of new tools, including Helium and WHITE. We also cover current best practices and the latest industry updates. Look for our update each month to stay in the loop with technology standards and help boost your team's productivity!