Though most product companies are vigilant in protecting themselves and their product from security vulnerabilities, they often cut corners when it comes to other concerns, such as load testing, UI testing, and API testing. The consequences of this type of corner-cutting are not as drastic as the PR fallout that follows massive cyberattacks, but they are dangerous to company image nonetheless.
Take a recent popular example: in the summer of 2016, Australians were asked to submit their census information online. Due to the massive influx of traffic, over 9 million Australians encountered an error message. Do you think as many Australians filled out the census? Probably not -- they were discouraged by the message. If only the application had been thoroughly tested prior to release, the data would have been accurately sourced and reported.
To test your product effectively, the outsourced software testing company you work with should have a very clear idea of your requirements. This includes the type of testing you require, as well as all the information your QA team will need to be successful. If you need help listing out your requirements, record your answers to the questions below:
- What is the product?
- What problem does it solve, and who are its users?
- Where will it be used? What is the industry or space?
- How does it work? What are its main components?
- What is the flow of the data (read/write/delete)?
- How is it meant to be used? How do existing users use it?
- What are its supported environments?
Remember that although your QA team is experienced and knowledgeable, they may not have all the context required to do their best work. By providing them with plenty of clear information about your product, market, and ideal user, you’re giving them all the tools they need to be successful.
So, now that we’ve discussed some of the requirements you’ll need to pass on to your team, what are some of the things you should expect from a competent group of QA engineers? Your experts should be able to succeed in all of these areas:
- Manual testing
- Functional testing
- Integration testing
- API testing
- Positive/negative testing
- Upgrade testing
- Database testing
- Native app testing
- Build deployment
- Boundary value analysis
- Automation testing
- UI testing
- Performance testing
- Load testing
- Security testing
- Environment testing
- Desktop
- Mobile
How else can a software testing company add value to your organization?
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